Look up your order

To look up your order and track its status, just enter your email address and your order number in the fields below.

What does your order status mean?

No order found: Please check you have put in the correct email address and order number. You can find your order number in the confirmation email we've sent you.

    Being Processed: We are either still processing your payment or  we've received your payment and are preparing your shipment. You will receive an email when your order is shipped.

    Shipped: Your order is on its way to you. International shipments can take up to 14 days to arrive. Please contact us if it's been more than 25 business days since the shipping date.

    These time periods are based on years of experience. If your payment or shipment is anywhere within these periods we kindly ask you to wait for the process to run its course.